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The heart of effective quality management for any business is understanding and delivering products and services in line with clients’ requirements, with maximum effectiveness.

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Ensuring that your products and services are ahead of your competitors’ in the marketplace is key to growth, and maintaining and improving that quality is a continuous challenge.

We understand the aspects of quality management that are key to increased productivity – customer satisfaction, but also increased effectiveness, maximum output and quality control. At SGS, our network of quality management specialists provide training for continuous improvement, auditing and certification services to ensure that your quality management system is effective and in accordance with global best practices. Our services dedicated to quality management, cover processes, products and services.

We have the largest network of highly skilled and experienced auditors and trainers worldwide, and facilities and laboratories that are available round the clock. We will provide a clear assessment of your processes and organization to empower and encourage your staff to consistently put quality first, improve performance and ensure your quality management meets international standards.